This is fine (and seven other Bale wallpapers)

Bale wallpapers, free for your laptop, monitor, tablet or phone. Bale is the hay bale who stars in the memes at the top of the Hay.chat blog, usually while something in customer support goes wrong.

These eight are by Gonçalo Dias, who draws Bale across the site together with Cacá Almeida (@c.almeida.art). Every design comes in six sizes, with the pixel size and file size next to each link.

This is fine

Bale wallpaper: Bale sits at a table with a coffee while the room burns, saying this is fine
Coffee in hand, in a room that is very much on fire.

First used on scaling support without burning out your team.

Surprised Pikachu

Bale with Pikachu ears and an open mouth, looking shocked, in front of green bushes
Pikachu ears on, finding out the obvious thing.

First used on 25 support ticket templates that sound human.

Change my mind

Bale at a folding table behind a sign that reads open source is not self-hosted, change my mind
Bale at a folding table, ready to argue the difference between open source and self-hosted.

First used on open source helpdesk software.

One does not simply

Bale as Boromir, one hand raised to the temple, mid-speech
One hand raised, Boromir-style, about to explain why it isn't that simple.

Captioned for Manychat alternatives for customer support.

Honest work

Bale as a farmer in a cap with a stalk of wheat, captioned it ain't much, but it's honest work
Bale the farmer, quietly proud of a modest day's work.

With an extra line on top, it heads setting up Instagram auto reply.

Is this a pigeon?

Bale in glasses gestures at a butterfly labelled 100 FAQ articles and asks, is this ticket deflection?
Bale mistaking 100 FAQ articles for ticket deflection.

First used on why FAQ pages don't reduce tickets.

Disaster girl

Bale smirks at the viewer, notepad in hand, while a house burns behind
Smirking at the camera while the house behind goes up in flames.

First used on how to handle angry customers.

Here: FAQ page!

Bale as a caveman with a club answers can I get a refund? with here: FAQ page!
Bale as a caveman chatbot, answering a refund request the old way.

First used on AI chatbots for business.

Using them

Free to use on your own devices. Don't sell them or put them on merchandise.

Want a size we haven't made? Email press@hay.chat. Writing about us? The press page has the logos and the Bale avatars, and the brand guidelines cover colours and fonts.

When Bale's off duty from your desktop, the day job is AI customer support that issues refunds and edits orders in Shopify and Stripe. See how it works.