Stop building chatbots from scratch. Feed Hay the documentation you already have, and watch it learn instantly.
Universal Ingestion
Your support team relies on scattered PDFs, spreadsheets, and help articles. Hay unifies them into a single "Source of Truth" without you lifting a finger.
Zero-Latency Training
Traditional machine learning models take days to retrain. Hay takes just a few minutes.
The moment a file is uploaded, our engine processes the text and makes it available to your Agents immediately.
You don't need to format data for a robot. If a human can read it, Hay can read it.
Not all agents need to know everything. Control exactly which documents inform which conversations.
What happens if your Return Policy contradicts your FAQ? We prioritized safety over guessing.
If Document A says "No Refunds" and Document B says "Refunds within 30 days," Hay detects the conflict before it becomes a customer service disaster.
Instead of hallucinating or guessing the answer, the Agent apologizes to the customer and automatically triggers a Human Escalation.
Hay sticks strictly to the data you provide, preventing the AI from inventing facts. No creative interpretations, just your documented truth.
Connect your knowledge base to real-world Actions.
See Integration ActionsUpload your existing documentation and watch Hay learn in minutes.